Consumer service manual wapda

Tariff and Reduction/Extension of Load based on NEPRA approved/published Consumer Service Manual, translated into Urdu Language for the following categories: i) Category-I (1KWKW) sanctioned Authority A.M/SDO ii) Category-II (16 KWKW) sanctioned Authority D.M/XEN iii) Category-III (70 KWKW) sanctioned Authority Manager/S.E. This customer service handbook attempts to provide tips, popular dos and don’ts, helpful hints, and checklists as well as proven: best practices in a customer setting. It addresses the view from management, staff and the customer and their role in the chain of. Created Date: 7/8/ PMMissing: wapda.

Consumer Service Manual. PRELIMINARIES. AIMS AND OBJECTIVES OF CONSUMER SERVICE MANUAL. SCOPE OF CONSUMER SERVICE MANUAL. INTERFACES WITH CONSUMER FORUMS. DEFINITIONS. NEW CONNECTION/EXTENSION AND REDUCTION OF LOAD / CHANGE OF NAME. RELOCATION OF SERVICE CONNECTION AND TEMPORARY CONNECTION. ENERGY METER INSTALLATION. WAPDA manpower needs to be continuously trained at all times to remain efficient and provide round the clock service. The training needs to be made competitive to help selection of the right man for the right job who should be able to handle enhanced responsibilities. The Consumer Service Manual is applicable to all consumers served by the distribution licensee (DISCO to insert its name), OM Operator, Electric Power Supplier, Authorized Agent, as the case may be, including the Bulk Power Consumers and includes, without limitation to the following matters, namely: Form and manner of application by the consumer for obtaining electric service.

27 តុលា conditions (for supply of electric power to consumers by supply licensees) keeping in view the changes in the Consumer Service Manual. The Consumer Service Manual is applicable to all consumers served by the or LESCO, PEPCO w.e.f from the date of the request filed by the consumer. SCOPE OF CONSUMER SERVICE MANUAL The Consumer Service Manual is applicable to all consumers served by the distribution licensee LESCO including the Bulk.